" (...) French air hostesses are elegant creatures, vastly superior to their passengers, who give the impression that they are gentlefolk fallen on hard times; German air hostesses have evidently missed their vocation as prison guards, but at least give the impression that they would know what to do in an emergency. Only British air hostesses have the voice of fishwiwes that would shatter or engrave glass, and make you want to scream and block your ears. Whatever happened to elocution lessons? (...) "
- Theodore Dalrymple, THE SPECTATOR , 14 de Junho de 2008
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